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Energy Customer Service Accountant

Country Partners Cooperative is a full-service diversified agricultural cooperative in central Nebraska located in 20 communities, partnering with farmers and ranchers to accomplish more together.

Job Duties & Responsibilities: Energy Customer Service Accountant - Gothenburg NE

SUMMARY OF THE POSITION:

Perform a variety of administrative duties and customer service functions in a busy agricultural retail environment. Reconcile daily deliveries for invoicing, handle call ins for product deliveries, service work, and pricing questions and contract management.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following and others may be assigned)

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following and others may be assigned)

Accounting & Financial Management

  • Prepare, reconcile, and post invoices for energy products and services.
  • Monitor customer accounts, apply payments, and assist with collection of payment.
  • Reconcile inventory and sales margins monthly to ensure product and cost accuracy.
  • Assist with imports from c-stores, and deposits.

Inventory & Cost Control

  • Track inventories; reconcile physical counts with system balances.
  • Verify product transfers, returns, and adjustments between locations.
  • Work closely with operations to ensure product usage is properly documented.

Billing & Customer Support

  • Generate customer invoices promptly, ensuring accuracy of quantities, and fees.
  • Support energy sales and operations with billing questions, corrections, and product pricing.
  • Respond to customer inquiries about account balances, statements, and billing discrepancies.
  • Assist customers in placing fuel and propane orders and service work.
  • Backup for front desk, assist accounting department as needed.
  • Work closely with controller, and accounting department.

Perform other duties as assigned by supervisor.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)Valid driver’s license with approved company driving record, good computer skills, proficiency in Microsoft Office packages including Excel and Word, be a team player, and have good people and communication skills

Compensation and Benefits:

  • Pay commensurate with experience.

Competitive wages with robust benefit package offered including:

Health, Dental, Vision and Life Insurance, 401(k) Plan-Regular and Roth, Lifetime Income Benefit Plan (RetireMint Plan), Variable Pay Plan, supplemental insurance policies, FSA, HSA, company provided term life and long-term disability insurance, PTO (paid time off), major sick leave, holiday pay (6), annual clothing-safety-wellness benefit, employee discounts, bereavement leave, employee recognition program.

Locations in Albion, Amherst, Anselmo, Arnold, Bartlett, Callaway, Cedar Rapids, Cozad, Eustis, Farnam, Gothenburg, Greeley, Lexington, Merna, North Loup, Ord, Spalding, Stapleton, Sumner, and Westerville.

Country Partners Cooperative is an equal opportunity employer.

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